5th Decemember 2023
By Bill Dimopoulos
How digital helps a life sciences leader move at light speed health support.
The healthcare industry is being rewired across the entire patient journey, from how patients access healthcare to how they pay for it and how they experience the delivery of care. The intersection of healthcare with the digital sector is accelerating this transformation.
Data analytics fueled by machine learning [ML] and other forms of artificial intelligence are accelerating drug discovery and development and enhancing prevention, early detection, personalized treatment, and digital therapies.
Cloud-based technology allowed investigative sites to share source documentation remotely with site monitors, a task previously performed in person. Between March and December 2020, 75 percent of site-monitoring visits for the vaccine study were conducted remotely; before the pandemic, the norm was about 17 percent.
In the next five to ten years, I expect patients to be using mobile devices and advanced wearable technologies to access personalized, convenient, and real-time digital health support.
AI is helping us to source the world’s best science, to double our innovation success rates, and to bring medicines to the world more rapidly.
Tony Robbins’ new book, “Life Force,” details breakthroughs in precision medicine that can transform the quality of your life, breakthroughs include stem cell therapies, novel NAD supplements with superior effectiveness, incisionless brain surgery for Parkinson’s disease, audio implants for deaf people and much more
CCTA testing can predict a heart attack up to five years in advance; Release uses ultrasound to scan your body for connective tissue that has tightened or hardened around nerves or blood vessels. A fluid is then injected into the affected area, instantly releasing that restriction. Fountain Life, a healthcare company founded by Robbins, works with doctors around the world to provide testing and regenerative and peak performance medicine.
A Stanford clinical research study of Robbins’ “Date With Destiny” program found 100% of participants with clinical depression were symptom-free 30 days after completion of the five-and-a-half-day course
Patients, healthcare providers, and other industry stakeholders are moving to a fully digitalized offline-to-online patient journey, opening new opportunities in the research and development of medicines and delivery of healthcare services, while resolving barriers to treatment and improving patient outcomes. In the near future, healthcare will likely move to a fully digitalized offline-to-online patient journey, opening a new frontier in drug development, healthcare services, follow-ups, resolving barriers to treatment, and improving patient outcomes. Today, most patients research disease and therapies via WeChat mini-programs and websites, driving the emergence of internet hospitals—virtual centres able to provide medical advice and prescribe medicines. Two years back, China only had a few hundred internet hospitals. Now, we have thousands, co-existing with physical hospitals.
Scalable operational efficiencies are allowing us to truly understand the 40-50,000 healthcare practitioner (HCP) interactions we handle each day. We can measure HCP satisfaction via NPS (Net Promoter Score) surveys, leverage them to design meaningful interactions and initiatives, and better equip our staff. On the recruitment front for example, we transformed an almost entirely offline recruitment process for the roughly 3,500 people we hire each year into one where onboarding is more than 90 percent digital. Our HR teams and the candidates saved thousands of hours, and we now focus on adding value elsewhere. As a result, the average NPS among people applying to Sanofi is now 72. That great digital experience immediately positions us as an innovative company and has a positive impact on ROI.